by Wally Hines | May 13, 2021 | efficiency, engagement, processes
I recently started hearing the term “high-level learners” to describe those employees in an organization that regularly interact with company or regulatory content to do their jobs AND that content is regularly changing. Some examples of these positions are airline...
by Wally Hines | Mar 18, 2021 | culture, engagement, standardization
Just when you thought you were clear on Employee Engagement, HR starts talking about Employee Experience. Just what is Employee Experience, how is it different from Employee Engagement, and what does it mean to you? For starters, it is not the same thing as Employee...
by Wally Hines | Mar 11, 2021 | culture, engagement, simplicity
An article in Forbes this January was a breath of fresh air to me. As I’ve mentioned in other posts, the term “employee engagement” is, historically speaking, a brand new term. I read dozens of employee engagement articles and posts every week. The vast majority of...
by Wally Hines | Mar 4, 2021 | culture, engagement, processes
In my experience, every company on Earth processes changes to their information and procedures in relatively the same way. When a change is required, someone goes into the manual, handbook, or training document and makes the change. This updated version then pushes...
by Wally Hines | Feb 25, 2021 | culture, efficiency, engagement
I was thinking recently about the differences between company culture and employee engagement. How are they different? Is the distinction important for companies and managers to understand? I recall hearing the term “company culture” when I was growing up, but as I...
